Terms of service

TERMS OF SERVICE — SAINTELIAN

Last updated: 11/20/2025

OVERVIEW

Welcome to Saintelian! The terms “we”, “us” and “our” refer to Saintelian. Saintelian operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Saintelian is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you represent that you are at least the age of majority in your state or territory of residence, or that you have given consent for your minor dependents to use the Services on devices you own or manage.

To access the Services or purchase products, you may be required to provide personal information such as your name, address, email, billing, and payment details. You represent and warrant that all information you provide is accurate, current, and complete.

You are fully responsible for maintaining the security of your account credentials and for all activity occurring under your account. You may not transfer, sell, or assign your account to any other person.

SECTION 2 – OUR PRODUCTS

We attempt to display our products as accurately as possible. However, colours and visuals may vary depending on your device screen and settings.

We do not guarantee that any product’s appearance, quality, or design will fully meet your expectations.

Descriptions, pricing, product details, and availability may change at any time without notice. We may discontinue products or limit quantities at our sole discretion.

SECTION 3 – ORDERS

When you place an order, you make an offer to purchase. Saintelian reserves the right to accept or decline your order for any reason. An order is considered accepted only when we confirm acceptance.

We must receive and process payment before an order is accepted. Once submitted, orders may not be cancellable.

Returns and exchanges are governed solely by our Refund Policy.

You represent that all purchases are for personal use and not for resale or export.

SECTION 4 – PRICES AND BILLING

Prices and promotions may change without notice. The price at checkout is the final price unless otherwise stated.

Unless specified, prices do not include taxes, shipping fees, or customs charges.

You agree to provide accurate and complete payment information and to promptly update your information as needed.

You warrant that:

  • Your payment method is valid.

  • You are authorized to use it,

  • your payment will be honoured, and

  • you will pay all charges and applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, customs, weather, or events outside our control.

Once an item is handed to the carrier, the title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

All content, branding, graphics, images, text, and media on the Services are owned by Saintelian or our licensors. They are protected by intellectual property laws.

You may not copy, reproduce, modify, distribute, or exploit any content without our written permission.

Saintelian trademarks, logos, and brand elements must not be used without our consent.

Shopify’s trademarks and brand elements belong to Shopify.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools we do not control. You acknowledge these tools are provided “as is” without warranty or liability.

Your use of third-party tools is at your own risk and subject to the third party’s terms.

Future features or tools added to the Services will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links or access to third-party websites. We are not responsible for examining or evaluating third-party content.

You access third-party sites at your own risk.

We are not liable for any damages or issues arising from third-party websites, products, or services.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Saintelian is powered by Shopify. All purchases are made with Saintelian directly.

Shopify is not responsible for sales, transactions, damages, or issues related to your purchases.

You release Shopify and its affiliates from all claims arising from your transactions with Saintelian.

SECTION 10 – PRIVACY POLICY

Our Privacy Policy governs how we collect, use, and share personal information.

Because we use Shopify, your information may also be processed in accordance with Shopify’s Privacy Policy.

Your data may be transferred to countries outside your residence for processing.

SECTION 11 – FEEDBACK

By submitting any reviews, ideas, or feedback (“Feedback”), you grant us a worldwide, royalty-free, perpetual license to use and distribute that Feedback for any purpose.

You warrant that you own your Feedback and that it does not violate any rights or laws.

We may monitor or remove Feedback at our discretion.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

At times, information on the site may contain errors or inaccuracies. We reserve the right to correct any errors, change information, or cancel orders based on inaccurate information.

SECTION 13 – PROHIBITED USES

You agree not to use the Services for any unlawful purpose, to violate intellectual property rights, to harass others, to submit misleading information, to spread malware, to spam, or to interfere with security features.

We may suspend or terminate your access if you violate any prohibited uses.

SECTION 14 – TERMINATION

We may terminate your access to the Services at any time without notice.

Sections that should survive termination—including Intellectual Property, Limitation of Liability, Indemnification, and others—will remain in effect.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available” with no warranties of any kind, express or implied.

We do not guarantee uninterrupted, secure, or error-free use of the Services.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Saintelian and its affiliates are not liable for any damages, including loss of profits, data loss, or consequential damages arising from your use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and defend Saintelian, Shopify, and their affiliates from any claims arising from your breach of these Terms or violation of laws or third-party rights.

SECTION 18 – SEVERABILITY

If any part of these Terms is found invalid, the remaining provisions will continue in full force.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Our failure to enforce any right does not waive it.

These Terms constitute the entire agreement between you and Saintelian.

SECTION 20 – ASSIGNMENT

You may not assign your rights under these Terms. We may assign ours at any time.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the state or territory where Saintelian is headquartered.

SECTION 22 – HEADINGS

Headings are included for convenience only.

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. You are responsible for reviewing changes.

Continued use of the Services means you accept the updated Terms.

SECTION 24 – CONTACT INFORMATION

Questions about these Terms of Service may be sent to:
info@saintelian.com